Effective Date: 2025/01/01

Welcome to Hopeet Valves. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: https://hopeet.com.tw.

1. Data Controller

The data controller responsible for your personal data is:

Hopeet Valves

đź“Ť Taiwan

📧 Email: sd@hopeet.com.tw

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Contact Information: name, email address, phone number, company name

  • Technical Data: IP address, browser type, device information

  • Usage Data: pages visited, time spent, clicks (via cookies and analytics)

3. Legal Basis for Processing

We process your personal data based on:

  • Your Consent (e.g. contact forms, test report system)

  • Contractual Necessity (e.g. when you ask us for a quote or support)

  • Legitimate Interests (e.g. website analytics and improvement)

4. How We Use Your Data

We use your data to:

  • Respond to your inquiries

  • Provide products or services you requested

  • Improve our website and user experience

  • Send you relevant updates (only with your consent)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Understand how visitors interact with our website

  • Improve site performance and personalization

    You can manage your cookie preferences anytime. See our Cookie Policy for more info.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal and accounting requirements.

7. Sharing Your Data

We do not sell or rent your personal data. We may share it with:

  • Service providers who help operate our website or communicate with you

  • Authorities if required by law

All partners are bound by data protection obligations.

8. Your Rights Under GDPR

If you’re located in the EU/EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“Right to be Forgotten”)

  • Withdraw consent at any time

  • Object to data processing

  • Data portability

To exercise your rights, contact us at sd@hopeet.com.tw.

9. International Data Transfers

As we are based in Taiwan, your data may be transferred outside the EEA. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR.

10. Security Measures

We take reasonable and appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

📧 sd@hopeet.com.tw